Water Heater Maintenance
Keep Your Tankless Water Heater in Top Shape
Sign Up for Expert Deliming Maintenance Today!
Did you know?
Tankless water heater manufacturers recommend their units be flushed at least once a year to eliminate the buildup of calcium and other minerals within the unit — and even more often if you have hard water. Keep your tankless water heater running efficiently by signing up for Okaloosa Gas’ Tankless Water Heater Maintenance Program.
Our Tankless Water Heater Maintenance Program includes:
- Thorough flushing of the unit
- Clean and inspect the burner assembly
- No-worry advanced scheduling with reminders
If Your Tankless Unit is:
**UNDER FOUR YEARS OLD:
If the unit has not received any delime maintenance, a $100.00 service charge will apply. This fee covers the service technician’s inspection to determine if the unit can be delimed. If the unit is deemed suitable, the customer will be eligible for the program, with a discounted cost of $80.00 for the next three years.
**BETWEEN 5 AND 8 YEARS OLD:
A one-time service call will be performed for a fee of $100.00. If it passes inspection, you will be eligible for the program, with a cost of $80.00 per year, for the next three years.
**OVER 8 YEARS OLD
The unit will be past the warranty. Okaloosa Gas will not perform descaling on the unit due to the increased risk of causing leaks.
The maintenance program does not qualify for homes that have a circulating system.
Call 850-729-4700 or fill out the Tankless Water Heater Maintenance form to schedule an appointment.
How to prevent your tankless water heater from freezing
Unlike traditional tank water heaters, which have a reservoir of hot water in them at all times, tankless water heaters do not; they only heat water as it is needed. Unfortunately, this can make them prone to freezing when the temperature drops, especially the ones that are installed on the outside wall of a home. We understand that a tankless water heater is a significant investment, and no one wants to be without hot water, so what can you do to ensure that your tankless water heater does not freeze and get damaged?
All tankless water heaters have anti-frost protection built into them. As long as the unit has power, the gas is on, and no valves have been shut, then the unit will be able to keep itself from freezing. However, where we often see problems is when that unit loses power during the freezing period. Once the unit loses power, it can no longer protect itself from freezing up, and when it does, it will often crack water lines and heat exchangers. If this occurs, most manufacturers will not warranty the damage because the unit lost power. So, back to the original question…what can we do to prevent our tankless water heaters from freezing?
- Ensure the unit has power.
- If power goes out, have a backup generator or battery backup ready to supply power to the tankless water heater. - Insulate any exposed water lines (such as the connection points below the tankless).
- In the event the tankless water heater loses power, and you cannot supply a backup power supply, then turn the unit off, turn the water inlet valve off, turn the gas shut-off valve to the off position, and then drain the water heater (see your manufacturer's instructions)
- Follow your manufacturer's instructions. Click on some popular name-brand links below:
Water Heater Maintenance Form
Please complete the form and we will respond to your request within 24-hours of normal business operating hours.