Property Access
Your Natural Gas Service
At Okaloosa Gas, your safety is our #1 priority. Working together, you can help us do what we do best...provide safe and reliable natural gas service 24/7.
Okaloosa Gas maintains natural gas piping along roadways and up to and including your gas meter. Each customer is responsible for the periodic inspection of all above ground and buried piping on the “house side” of the meter.
If you notice leaking, corroded piping, or any unsafe condition, you should report the problem to Okaloosa Gas immediately at 850-729-4700 or have a qualified contractor repair the piping.
Why does Okaloosa Gas require access to your property?
Okaloosa Gas is required under federal and state regulations to maintain natural gas pipelines, service lines including up to your gas meter.
Okaloosa Gas District may send employees to your home to perform:
- Initiate Gas Service
- Routine maintenance on your gas meter and/or Electronic Meter Reading device (ERT)
- Repair or replace your electronic meter-reading device
- Check gas piping and meter for quality control
- Verify meter reads
- Verify operation of equipment
- Turn-off for non-payment
- Reported safety concerns
Customer Responsibilities:
- Allow Okaloosa Gas access to your meter 24 hours a day, 7 days a week.
- No locked gates, leave your gate open and do not enclose your natural gas meter.
- Keep garden hoses, blankets and household items off gas meter.
- Periodically inspect your customer owned and maintained gas lines for leaks and/or corrosion.
- Repair the lines immediately if any unsafe condition is discovered.
- Hand dig when excavating near any buried gas piping.
- The number one threat to Meter Readers are dog attacks.
To help us safeguard them against the danger of dog attacks, please:
- Keep the area around your meter clear and accessible.
- Do not fence in your meter box, if at all possible. Build fences and gates behind, rather than in front of, your utility meter.
- Keep dogs safely secured during the day, or place them in a different area from where the meter is located.
Annual Meter Inspection/Read Dates
To facilitate a swift and accurate meter inspection, Okaloosa Gas requires unobstructed access to your gas meter. Should your meter be located within a fenced enclosure and you are unable to be present on the scheduled inspection day, we recommend leaving the gate unlocked to ensure unhindered access.
Meter inspection dates are projected within a general timeframe. For those requiring a specific date, please contact our office directly at 850-729-4700 to arrange a precise scheduling.
| Date | Areas | Routes | ZIP Codes |
|---|---|---|---|
| A meter inspection will be conducted at your property at some point during the month below. | Look for Okaloosa Gas personnel in your neighborhood or on your property during this time to inspect your natural gas meter. | If you prefer, you can locate the date with your Route number listed on your monthly bill. | If you live in this zip code you are scheduled to have your natural gas meter inspected. |
| Oct-25 | Niceville | 20’s & 21’s | 32578 |
| Nov-25 | Bluewater Bay & Freeport | 22’s, 28, 29’s | 32578, 32439 |
| Dec-25 | Cinco, Fort Walton Beach, Shalimar | 43’s, 50’s, 51’s, 60 | 32579, 32548, 32547 |
| Jan-26 | Fort Walton Beach – City Limits | 40’s, 41’s | 32547 |
| Mar-26 | Crestview | 10’s, 11’s, 12’s | 32536, 32539 |
| Apr-26 | Baker, Holt, Milligan, Milton, Pace | 13’s, 14’s, 1501 | 32531, 32564, 32570, 32571, 32572, 32583 |
| May-26 | Inlet Beach & Rosemary | 96’s | 32461 |
| Jul-26 | 30A & Santa Rosa Beach | 95’s | 32454, 32459 |
| Sep-26 | Miramar Beach | 92’s | 32550 |
| Oct-26 | Destin & Sandestin | 90’s, 91’s | 32541, 32550 |
| Nov-26 | Mary Esther, Okaloosa Island, Navarre | 70’s, 71’s, 72’s, 8001, 74’s | 32569, 32548 |
| Dec-26 | Valparaiso | 30’s | 32580 |
Beware of scams and people posing as utility workers.
Always ask for identification. Okaloosa Gas District representatives routinely wear uniforms with a Okaloosa Gas District logo and drive marked, numbered vehicles.
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All service and installation work is performed on a pre-scheduled basis, with the exception of safety survey’s, therefore Okaloosa Gas District personnel will make an appointment with you before visiting your home. Meter reading is performed on a scheduled date, approximately the same week each month.
To be safe, ask for proper identification before allowing entrance to your home. Employees are required to carry photo ID cards and will be happy to present them to you upon request. If you are suspicious about a person’s ID or activities, do not allow that person into your home and call us at 850-729-4700 to verify the visit.
If you feel threatened, call 911.
Routine Safety Inspections for Okaloosa Gas Customers
Please be advised that throughout the year Okaloosa Gas District representatives may be in your neighborhood performing safety inspections. These safety inspections are not prearranged appointments. The inspections usually take 10-15 minutes and are performed on an annual basis. All representatives performing these inspections will have on Okaloosa Gas District attire and have photo identification. If your gate is locked and we don’t have access to your meter, they will leave a door hanger. By calling the number on the door hanger, you will be able to set up an appointment at your convenience.
Meet our Meter Reader Team
Our dedicated meter reader team is trained to read your meter accurately and to respect your property while performing this service.
It is important that our staff have safe and easy access to your meter. Please keep bushes, flowers and plants trimmed back from the meter. The meter must not be blocked or enclosed.
